Lesen Memandu & Umur / Driving License & Age

Pemandu dan penyewa mestilah berumur antara 23 hingga 65 tahun dan memiliki lesen memandu yang sah di Malaysia atau lesen memandu antarabangsa yang sah dengan pengalaman memandu sekurang-kurangnya dua tahun. Lesen "P" Malaysia tidak diterima.
Drivers and renters must be between 23 and 65 years old with a valid Malaysian driving license or valid international license with at least two years of driving experience. Malaysian “P” licenses are not accepted.

Kadar Harga / Rental Rates

Kadar dinyatakan dalam Ringgit Malaysia. Sewaan harian merangkumi 24 jam penuh dengan jarak perjalanan tanpa had. Caj lebihan masa dikira pada kadar 1/6 daripada kadar harian.
Rates are quoted in Ringgit Malaysia. Daily rental covers 24 hours with unlimited mileage. Overtime is charged at 1/6 of the daily rate per hour.

Tempoh Sewaan Minimum / Minimum Rental Period

Tempoh sewaan minimum adalah satu (1) hari.
The minimum rental period is one (1) day.

Larangan Kawasan Perjalanan / Restricted Travel Areas

Kenderaan tidak dibenarkan masuk ke Thailand, Singapura, Brunei atau pulau tanpa jambatan seperti Langkawi. Tidak dibenarkan memandu di jalan tidak berturap. Pelanggaran boleh dikenakan denda.
Vehicles are not allowed into Thailand, Singapore, Brunei, or islands without bridges (e.g., Langkawi). Off-road or unpaved roads are not permitted. Violations may incur penalties.

Insurans / Insurance

Termasuk perlindungan pihak ketiga hingga RM100,000. CDW boleh dibeli untuk kurangkan liabiliti.
Includes third-party coverage up to RM100,000. CDW is available to reduce liability.

Kumpulan / Group	A	B	C	D	E
Liabiliti Standard / Std Liability	RM1000	RM1500	RM2500	RM3500	RM5000
CDW (sehari / per day)	RM20	RM30	RM40	RM45	RM50
Liabiliti selepas CDW / After CDW	RM500	RM750	RM1500	RM2500	RM3500

Minor damage, lost items, and scratches are not covered. CDW is valid only with police report within 24 hours and immediate notification to Dzill Collections.

Bayaran & Deposit / Payment & Deposit

Kami terima Visa, MasterCard & Amex. Deposit keselamatan antara RM400–RM4000 bergantung kumpulan kereta.
We accept Visa, MasterCard & Amex. Security deposit ranges from RM400–RM4000 depending on car group.

Saman & Caj Parkir / Fines & Parking Charges

Saman ditanggung penyewa. Caj RM50 dikenakan bagi pengurusan saman.
Fines are renter's responsibility. A RM50 admin fee applies per fine.

Petrol / Fuel

Kereta diberi penuh dan perlu dipulangkan dalam keadaan sama. Caj petrol dikenakan jika tidak.
Cars must be returned with full tank. Fuel charges apply otherwise.

Lanjutan Sewaan / Rental Extension

Wajib maklumkan untuk perlindungan insurans. Jika tidak, anda memandu tanpa perlindungan.
Notify us for insurance extension. Failure to do so means no coverage.

Penghantaran / Pengambilan / Delivery / Pickup

Caj sehala RM200–RM480 ikut destinasi. Caj dalam negeri minimum RM30.
One-way delivery ranges RM200–RM480 depending on location. Minimum local fee RM30.

Waktu Luar Operasi / After Hours

• 8 malam ke atas / After 8PM: RM80
• 11 malam – 7:59 pagi / 11PM–7:59AM: RM120

Kerusi Bayi / Baby Seat

RM20/sehari
RM20 per day

Kereta Rosak / Vehicle Damage

Pembaikan hanya dikembalikan jika ada resit asal & kelulusan (jika > RM100).
Repairs reimbursed only with original receipt & approval (if over RM100).

Bantuan Kecemasan / Roadside Assistance

Bantuan 24 jam dengan kerjasama AAM.
24-hour assistance provided via AAM.

Pengambilan Kereta / Car Pickup

Sediakan kad kredit aktif, lesen, & dokumen perjalanan. Lewat lebih 2 jam tanpa makluman dianggap “No Show”.
Provide valid credit card, license, & travel docs. Late arrival over 2 hours = No Show.

Polisi Pembatalan / Cancellation Policy

• ≥14 hari: RM68 / ≥14 days: RM68
• 3–14 hari: RM108 / 3–14 days: RM108
• <3 hari: RM158 / <3 days: RM158
• No Show / Tidak hadir: Tiada bayaran balik / No refund

Pembatalan mesti melalui emel: sales@keretasewaseremban.com.my
Cancellations must be via email to the above address.